grainy-redundant
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[RE][bomp] The most surreal experience...
Kind of makes sense. The company is trying to disorient you prior to
your engagement/dialog with them - whether placing an order or filing
a complaint or engaged in a warrenty action. This will allow them to
drive the conversation and eventual resolution or order. You're
listening to DAF being pumped in while ordering a Mexican Chicken
wrap. They tell you that the are out of jalapeno, being in
disoriented state, you simply shrug and focus on the music. Not
questions. No confrontation. You're done.
Klaus Naomi is very effective.
---------[ Received Mail Content ]----------
Subject : [bomp] The most surreal experience...
Date : Sat, 08 Dec 2007 13:30:41 -0500
From : Count Brockula <moptop66@rogers.com>
To : bomp@xnet2.com
While I was just waiting on hold to order some subs from a local
Toronto
chain (Mr Sub), they were playing the most bizarre on-hold music-
Einst
rzende Neubauten. Way too weird for this early in the day in the
condition I'm in.....
That's about as weird as hearing Throbbing Gristle while waiting on
hold
to talk to a credit card company, which happened to a friend of
mine
about 15 years ago (they were playing "Hamburger Lady" and
interrupting
every little while with the "Your call is important to us. Please
continue to hold as all representatives are busy with other
customers."
He recorded some of it and it's a TRULY surreal experience).
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<===
Rev. Mark R. Robinson
www.greeneleven.com
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